Privacy Policy

This policy explains how DataForte Ltd ("DataForte UK", "we", "us") collects and uses personal data when you visit this website or contact us through it. We keep it short and in plain English.

1. Who we are

DataForte Ltd is a company registered in England and Wales, company number 17206942. We are the controller of the personal data described in this policy.

For any data protection question or request, contact us at info@dataforte.co.uk.

2. What we collect

We only collect what you choose to send us. If you use the contact form or email us, that may include:

• your name and organisation
• your email address and telephone number
• the contents of your message

Please do not include service user or other sensitive personal information in the contact form or in emails to us. We do not need it to respond to an enquiry.

This website does not use advertising or analytics cookies. Our hosting provider may process technical data such as IP addresses in server logs, for security and to deliver the site.

3. Why we use it and our lawful basis

Purpose	Lawful basis (UK GDPR)
Replying to your enquiry and arranging a call	Legitimate interests, and steps taken at your request before entering a contract
Providing services you have asked for	Performance of a contract
Keeping the website secure	Legitimate interests
Meeting legal and accounting obligations	Legal obligation

We do not send marketing emails unless you have asked us to or have given consent. We do not sell your data.

4. Who we share it with

We use a small number of service providers to run our website and email. They process data on our instructions:

• Netlify, which hosts this website and receives contact form submissions
• our email and domain provider, which hosts our business email
• Google, whose email service receives our form notifications

Some of these providers are based outside the UK, including in the United States. Where that happens, we rely on the safeguards the law requires, such as the UK International Data Transfer Addendum or an adequacy arrangement. We may also share data where the law requires it.

5. How long we keep it

Enquiries that do not lead to work are deleted within 12 months. If we work together, we keep records for as long as the contract runs and for six years afterwards, to meet legal and accounting requirements.

6. Your rights

Under UK data protection law you have the right to:

• be told what data we hold about you and to receive a copy
• have inaccurate data corrected
• have your data deleted, in certain circumstances
• restrict or object to our use of your data
• receive your data in a portable format, where it applies
• withdraw consent at any time, where we rely on it

To use any of these rights, email info@dataforte.co.uk. We aim to reply within one month.

7. Security

This website is served over HTTPS. We limit access to the data you send us and keep it only in the systems described above.

8. Complaints

If you are unhappy with how we have handled your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

9. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.